What might homeowners need to confirm with their security company before switching to VoIP?

Homeowners need to confirm whether their alarm will be monitored after switching to VoIP because traditional phone lines often play a crucial role in how security systems communicate with monitoring centers. Many security systems rely on a direct phone line to send alerts and notifications. When switching to VoIP, which uses internet-based technology rather than a standard phone line, there may be changes or adjustments needed in how the alarm is monitored.

It's important for the homeowner to ensure that their existing alarm system can operate effectively with VoIP. Some systems may not be compatible, or they might require additional settings or services to ensure continuous monitoring. Therefore, confirming monitoring capability is critical to maintaining the security of the home after the transition.