What essential information should customers retain when setting up an email account for the first time?

When customers set up an email account for the first time, retaining their email login ID and password is crucial. The login ID is typically the unique address associated with the account, while the password serves as the key to accessing that account securely. If a customer forgets either of these pieces of information, they could face significant challenges in accessing their email, which may include needing to reset their password or even undergoing complex account recovery processes.

Maintaining this information is essential as it not only ensures easy access to their email but also helps maintain their online security. While other options may provide additional support or security for the user, the login ID and password are fundamental and indispensable for basic functionality. Knowledge of these credentials empowers users to manage their email properly right from the beginning.